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Bias Incident Support Services

New Name, Same Great Service

The Hate-Bias Response Program is now Bias Incident Support Services (BISS). The program will continue to provide the same services to community members affected by a hate-bias incident.

In alignment with the overarching missions and goals of the Office of Diversity & Inclusion, Bias Incident Support Services (BISS) is charged with responding, educating and reporting to the campus about hate-bias incidents. The director for BISS oversees bias reporting and response, the coordination of campus support services to individuals affected by hate-bias incidents, and prevention programming and efforts.


Bias Incident Support Services (BISS) is charged with addressing hate-bias incidents targeting UMD students, faculty and staff. The program responds, educates and reports to the campus community about bias, its impact, as well as protocols related to bias. The program is housed under the Office of Diversity & Inclusion.


Bias Incident Support Services is committed to holistically addressing hate-bias incidents that target UMD community members by focusing on incident response and support, proactive training and education initiatives, and data collection and distribution.

Response and Support

BISS staff coordinate and facilitate support and response for those impacted by hate-bias incidents. Please contact us via phone (301-405-0980) or email ( to schedule a visit. We accept walk-ins with an at least an hour of advance notice.

Hate-Bias Training

BISS provides training and education focused on preventing and responding to hate-bias incidents, along with expertise and consultation to units across campus on hate- and bias-related matters.

Data Collection and Distribution

BISS staff collects and analyzes data related to hate-bias incidents which allows for the evaluation of trends, the assessment of training needs and strategizing of prevention efforts.

Report a Hate-Bias incident

The University of Maryland values diversity and is committed to creating an inclusive and respectful campus for students, faculty and staff. Acts of bias and intimidation go against our university’s core values. If you have been impacted by and/or have witnessed a hate-bias incident, you can file a report by completing the online form.

You may also contact UMPD by calling:

Emergency: 911 or 301-405-3333 - Mobile Phone #3333

Non-Emergency: 301-405-3555